VISION

An accredited, solidly funded organization,
recognized as a leader in delivering quality
programs and services through dedicated
volunteers and strategic partnerships

PROJECTS WE ARE WORKING ON

Drive excellence by building a cohesive continuum of service for clients and caregivers.

Improve client flow through a comprehensive model of system navigation that does not sacrifice quality.

Review the current Mission, Vision and Values statements and communicate any revisions to all stakeholders.

Create a positive, engaging, and productive work culture.

Cultivate partnerships and working relationships to strengthen our client care continuum.

Foster a culture of Continuous Quality Improvement throughout the organization.

Embrace technologies that increase efficiency.

MISSION

Provide programs and
services to promote the physical,
emotional and social well-being
of adults 55+ in our community.

STRATEGIC PRIORITIES

Put Our Clients First

Communicate Our Values

Invest in Our Service Providers

Create Partnerships and
Integrated Services

Drive Operational Efficiency and
Organizational Sustainability

VALUES

Compassion
Relationships
Integrity Safety
Innovation

STRATEGIES WE WILL DEPLOY

Connect with our stakeholders.

Review and analyze service gaps and client flow to ensure clients get the right service by the  right Team at the right time.

Review and consider revision to the Mission, Vision, Values statements.

Develop a communication plan.

Enhance the workplace experience for staff members and volunteers.

Continue providing relevant training opportunities.

Form and foster partnerships to enhance service, sponsorship and volunteering.

Review evaluation tools and optimize efficiency through technology.

Meet or exceed accreditation standards.

Ensure clients and staff members operate in a safe environment.